AML/KYC Policy

Before using our service please carefully read our AML/KYC policy.

Last updated: May 25, 2025

Section 1. Purpose

This Policy sets the standards we use to stop SnapSwap from being exploited for money-laundering, terrorist financing, or sanctions evasion. It requires reasonable steps to identify customers when necessary, understand the origin of funds, and block any crypto linked to illicit activity or listed on recognized international sanctions databases.

Section 2. Automated Screening & Auto-Refund

For each order, system will give a deposit address under our control. We temporarily control the deposit only to run compliance checks, execute the swap, or process a refund.

•Every deposit is checked in real time by leading third-party blockchain-analytics tools before any funds are routed to liquidity providers/exchanges to complete the conversion and send the output to the destination address you provided.

•Why these matters. Screening before routing significantly reduces the chance that a liquidity provider will freeze your assets. (However, in rare cases a provider may still require verification.)

•If a deposit doesn't meet our compliance needs the order will be cancelled. You will be asked to enter a refund address. The full deposit will be automatically returned to that address minus network fees.

Please note that we do not refund to the "originating" address, because we can't be sure that by returning the origin address the user will not lose their coins. This is done for safety reasons.

Section 3. KYC on Demand

•We ask for identity documents only when:

•a. A third-party liquidity partner requires it, or

•b. We receive a valid law-enforcement or court request.

•Verification is performed through an external KYC provider and usually entails:

•Government photo ID and live selfie.

•Any extra document the requesting party specifies.

•Users have 72 hours to complete KYC. Refusal keeps funds on hold until the partner or authority decides on release or confiscation.

Section 4. Law-Enforcement & No Tipping-Off

•We comply with lawful subpoenas, court orders, and regulatory inquiries.

•We may delay or limit user notifications if required to avoid unlawful "tipping-off."

Section 5. Data Protection & Record-Keeping

•KYC data (collected only under Section 3) is encrypted, stored securely, and retained for at least five (5) years to meet record-keeping obligations.

•Such data is never used for marketing and is disclosed only when legally required.

Section 6. User Responsibilities

•Ensure that using cryptocurrency and this Service is legal where you live.

•Do not send funds from mixers, sanctioned addresses, or criminal sources.

•Cooperate promptly if KYC is requested.

Section 7. Policy Updates

•We may revise this Policy at any time; the latest version is always on our website. Continued use of the Service after an update constitutes acceptance.

Section 8. Contact

For support, refund requests, compliance questions, or legal notices, please email [email protected].

By initiating a swap on SnapSwap you acknowledge and accept this AML / KYC Policy.